Personal Information (e.g., name, age, email, location, phone number, password, educational interests), transaction data (purchases, offers redeemed), communications (support requests), and in‑Platform inputs (doubts, forum posts, test responses). We also collect usage/device data (IP address, device identifiers, browser/app version, session logs). Payment data is processed by third‑party gateways; we do not store full card details. 

How We Use Information 

To provide and improve Services; personalize content and recommendations; deliver localized classes and study materials; process payments; respond to queries; enforce Terms; detect, prevent, and investigate fraud and abuse; and communicate via email, SMS, WhatsApp, push notifications, and in‑app messages about service updates, features, surveys, and offers. You may opt‑out of promotional communications at any time by using the unsubscribe link or contacting us. 

Cookies and Tracking Technologies 

We use cookies and similar technologies to recognize your browser, remember preferences, facilitate faster login, analyze usage trends, and improve offerings. Most browsers accept cookies by default; you can modify settings to refuse cookies or notify you when cookies are sent. Some features may not function properly if cookies are disabled. 

Sharing and Disclosures 

We engage trusted service providers for hosting, analytics, communications, marketing (as permitted), payment processing, customer support, surveys, and debt collection. Such providers may access Personal Information solely to perform services on our behalf and are contractually restricted from using it for other purposes. We may disclose information: (a) as required by law or legal process; (b) to enforce our Terms; (c) to protect rights, safety, or security; or (d) with your consent. 

Public Forums and User Content 

If you post comments, messages, files, or photos in public areas (e.g., discussion forums), such information becomes publicly available and may be read, collected, and used by others. Share Personal Information in public areas at your own risk. 

Device Permissions and Exclusive Services 

Certain features may request camera, microphone, or storage permissions to enable video classes, doubt sessions, proctoring, or content uploads. By granting such permissions and using these features, you consent to the capture and processing of audio/video as necessary to deliver the Services. 

Information Security 

We implement physical, electronic, and procedural safeguards—such as encryption, firewalls, access controls, and audits—to protect Personal Information. While we endeavor to protect your information, no security system can prevent all potential breaches. 

Data Retention 

We retain Personal Information for as long as necessary to provide the Services and for legitimate business or legal purposes. After that, we delete or anonymize data within a reasonable period. 

User Choices and Rights 

You may access, correct, update, or request deletion of your Personal Information and withdraw consent subject to legal limits by contacting us at [Insert contact email]. If you object to transfers or processing in the manner described, please discontinue use of the Platform. 

Updates to this Policy 

We may update this Privacy Policy from time to time. The latest version will be posted on the Platform with the revised effective date. Continued use after updates constitutes acceptance.

Legal Disclaimer 

This document is for general informational purposes and should be reviewed by a qualified legal professional before publication. The Company is not liable for non-compliance arising from future legal changes. 

Upon the Digital Personal Data Protection Act, 2023 (DPDP Act) coming into force, these Terms and Policies shall stand automatically amended and applicable to ensure compliance, and continued use of the Platform shall constitute acceptance of the updated terms.